Case Studies.

"The Imperial War Museums have now been working with Smarter IT Services for 3 years and in that time our end-user experience of Mac Support has been transformed. Having had poor support experiences over a number of years from previous suppliers we decided to re-tender the contract. Several companies responded to the tender, but as soon as we met with Smarter IT Services​​​​​​​ it was clear that Paul and his team were the right company for us and looking at the longer-term partnership rather than just a normal supplier type relationship…so the choice was clear.

The Smarter IT Services​​​​​​​ team are always on-hand to answer any queries we have and their support is always excellent – I couldn’t be happier with the relationship and the contract performance, in fact we have just signed an extension on the original contract."

"I wanted to thank you for our upgrade. The engineers have been absolutely amazing knowing their stuff inside out, liaising and dealing directly with our IT people and doing extras like wiping our 3 G5 and reinstalling Leopard operating system. I can't praise them highly enough and I would be grateful if you could pass on my thanks."

“Since 2014 we have entrusted Smarter IT Services with our Apple IT Support, helping us to manage our Apple devices, implementing a new storage server and transforming the way we work.  Since initiating our Service Agreement with Smarter IT Services​​​​​​​ we have benefitted from rapid response times, prompt resolutions, improved service and reduced costs."

"We have been pleased with the speed and efficiency that Boat International has received during the many years we have worked together."

"Any communication we have with Smarter IT Services is professional. The team are personable and helpful in their approach, providing a reliable service and always respond quickly to our issues."

“We have been a very large business and IT support was key to our success over the years. Our IT support was fantastic but as we became smaller the cost to support us remained the same. We had to look elsewhere and after much research we decided to choose Smarter IT Services, primarily due to cost and confidence in what I was hearing. Since trusting in Smarter IT Services​​​​​​​ to support us, it’s been pretty seamless. The service is very good and the engineers are happy to build a rapport with us while resolving issues. If you’re a small company but need big IT support for your Mac environment, I’d say look no further."

"Smarter IT Services has always provided us with an outstanding service that goes above and beyond. They have the professionalism to listen, the knowledge to understand our requirements and the intelligence to resolve any issues we put their way. Over the years we have built a well-established, well-oiled working relationship which works well."