IT Support for Marketing Agencies.

Yes. We offer ad-hoc support as well as flexible managed plans, so you can start small and scale when you’re ready.

For managed clients we provide priority helpdesk with rapid remote fixes and on-site visits when needed. Typical first response is within business-hour SLAs; urgent incidents are triaged immediately.

Absolutely. We primarily support marketing agencies in London, Reading and the wider Thames Valley, including Slough, Maidenhead, Bracknell, Newbury and Basingstoke, but we also support client across the whole of the UK.

Absolutely. We plan and manage migrations, set up security and compliance, and train your team so adoption is smooth.

We combine endpoint protection, patching, email security and backups with best-practice policies to reduce risk and recover quickly if something happens.

We will visit your premises to carry out an audit, document your setup, agree priorities and SLAs, then deploy monitoring and protection tools. Most marketing agencies are fully onboarded within days with minimal disruption. Any additional professional services and hardware improvements will be presented.

Yes. We provide secure remote access, device management and collaboration tooling so your creative team can work productively from anywhere.

Pricing depends on users, devices and service level. We keep costs predictable with fixed monthly plans and clear, itemised quotes. Monthly costs start at £24/user/month.

Smarter IT Services include all remote installations within our managed service cost. All deployments will be zero touch. We will pre-defined required Apps and admin rights to certain cloud offering then we will enrol and send appropriate Windows or Apple hardware to the user. Users will then enter their name and allocated password, and they will have full productivity from hour one! We will also manage all off-boards i.e. Smarter IT Services will remove all log-in rights and ensure the unit is returned to stock for future new deployments.